At Sushrut Wellness (sushrutwellness.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us online—including via our website, marketing platforms, and communication channels.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of data:

a. Personal Information

  • Full name
  • Email address
  • Phone number (including WhatsApp)
  • Address (for delivery or service purposes)
  • Any details submitted via forms, surveys, or WhatsApp

b. Tracking & Technical Data

Collected through tools like Google Analytics, Facebook Pixel, and Google Tag Manager:

  • IP address
  • Browser/device information
  • Geographic location
  • Pages visited, time spent, and referring sources
  • Click-through behavior on ads (Google & Facebook)

2. How We Collect Information

  • Through lead forms on our website and landing pages
  • Via WhatsApp Cloud API when you message us
  • From Facebook and Google Ads campaigns
  • Through Zoho Marketing Automation and email signup forms
  • Using Pabbly Connect for automation between services

3. How We Use Your Information

We use your data to:

  • Respond to your inquiries and requests
  • Deliver relevant product recommendations
  • Send WhatsApp or email updates (with your consent)
  • Personalize your experience on our website and ads
  • Track campaign effectiveness and optimize our marketing
  • Automate responses and follow-ups using tools like Zoho and Pabbly Connect
  • Comply with legal obligations

4. WhatsApp and Marketing Communication

If you provide your phone number, you may receive messages via WhatsApp Cloud API regarding offers, updates, or service-related information. You may opt out at any time by replying “STOP”.

5. Sharing Your Information

We do not sell your personal data. We may share data with:

  • Service providers and platforms (e.g., Google, Meta, Pabbly, Zoho) to manage marketing, communication, or analytics
  • Legal authorities, if required by law or to prevent fraud

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Opt out of email or WhatsApp marketing
  • Request deletion of your data (subject to legal requirements)

7. Cookies & Tracking

We use cookies and pixels for:

  • Behavioral tracking
  • Retargeting through ads
  • Improving website functionality

You can control cookies via your browser settings.

8. Data Security

We implement appropriate security measures (SSL, access control, etc.) to protect your data. While we strive for full security, no online platform can guarantee 100% safety.

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy policies. Please review them separately.

10. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted here with a revised effective date.

11. Contact Us

Sushrut Wellness
Website: https://sushrutwellness.com
Email: care@sushrutwellness.com
Phone/WhatsApp: 8105784545